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How to get a supermarket delivery when self-isolating

By bzellie 07 Sep 2020

If you are self-isolating and need to order a supermarket delivery please follow these instructions.

These instructions refer to deliveries by major supermarkets such as Tesco, Asda, Morrisons and Waitrose. From Monday, the 14th of September, our team is unable to wait and deliver your supermarket delivery to you. However, you can now collect your own delivery as long as you follow the correct protocol (i.e. wear your mask, and keep your distance away from the delivery driver)

You can also accept any delivery from any restaurant or take-out service (e.g Deliveroo, Just-Eat, Takeaways, Pizza) or private couriers, as long as it is being delivered to the entrance of your hall, and it is during your designate times. Check here for more information. 

You can also order from the Student Union shop through this link  https://www.hwunion.com/foodshop/

If in doubt, please email ResLife prior to making your order.

a store filled with lots of different types of food

When ordering from a supermarket, please read the guidance below:

  • Delivery Address to “Your Hall and room number – Heriot-Watt University, Riccarton Campus, Edinburgh, EH14 4AS”
  • Please also provide a contact number so the driver can call you once your shopping has been delivered
  • Please let the supermarket know that you are self-isolating due to arriving from a non-exempted country, thus you would need to stay 2 metres away from the driver. 
  • Please keep an eye on your phone as the driver will contact you when they arrive.
a stack of flyers on a table

When ordering from a Student Union shop, please read the guidance below:

  • Delivery Address to “Your Hall and room number – Heriot-Watt University, Riccarton Campus, Edinburgh, EH14 4AS”
  • Please also provide a contact number so the Student Union can call you once your shopping has been delivered
  • They will leave the delivery in the main entrance, please collect it as soon as you can. 
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If you have any questions, please don't hesitate to contact us! 

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Self-isolating,

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