Support & Advice for Students: Student Success

By HWResLife 01 May 2020

Buildings may be closed, but Student Success services remain open! All day, every day, they are here to support you through each aspect of student life. That’s why they've put together a brand-new SharePoint site to give you all the information you need in one place! It’s easy to access, easy to use, and easy to find on the myHWU Student Portal!

All new information about the impact of COVID-19, graduation in 2020 and many other news items are on the site. There are also links to student services including wellbeing, careers advice and the Student Union - so you won’t miss anything!

Examination guides and timetables

With take-home exams underway it can be easy to stay inside the chocolate and revision fuelled exam-bubble, missing out on all the news, events and important information coming at you from all directions. But guess what? All of your exam information including our take home exam technical guide and timetable, is accessible through the site, making it easy for you to find what you need.


They've also set up a helpdesk dedicated to helping you through this period of extra pressure whether it be related to exams, COVID-19 or other issues. Their dedicated call centre is open from 10 AM to 4 PM UK time (8am -5pm between 27th April and 22nd May). So, if you have any questions unanswered in their FAQs section, check out AskHWU on the myHWU Student Portal, or head on over to the helpline and ask away! Check out the site for more details on how to contact our helpdesk.

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