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Your Hall: FAQs

By BzBarlow 01 Nov 2020

No doubt you have some questions about your new home. Luckily, we've got the answers...

  • What's my new address?
    Your hall name (Muriel Spark, Anna Macleod, Christina Miller East, Christina Miller West)
    Room number
    Heriot-Watt University
    Edinburgh Campus
    Edinburgh
    EH14 4AS
  • Where can I do my laundry?
    The laundry room is either external to the building or somewhere in your building, for directions head to the Residence Life hub or visit wattliving.co.uk. You need to purchase a card to use the machines - it costs £2.90 per wash and £1.70 per dry. Watch this video, it explains everything you need to know!
  • Where do I collect my post and parcels?
    Your post is delivered to your mailbox once a day, Monday to Friday by the logistic team. Parcels and signed for letters sent through Royal Mail should be collected from the Residence Life hub in Christina Miller hall.
  • Do I have a cleaner?
    Cleaners clean all public areas every week but it's yours and your flatmate's responsibility to leave these areas in an acceptable condition for staff to clean.
  • Can I bring my car?
    Residents will be unable to park cars on campus so please don't bring your car with you. For more information, please contact carparking@hw.ac.uk.
  • What about my bike?
    Bicycles need to be kept in the designated bike shelters and NOT in flats, bedrooms or hallways. You'll need to bring your own chain/lock and we recommend taking out bike insurance.
  • What do I do if there is a problem in my flat?
    Speak to the Residence Life team who are always available for a chat.
a person standing in front of a window
  • What happens if I feel unwell or showing Covid-19 symptoms?
    Please stay in your room and contact the Safeguarding as soon as possible. Health and Safety team will be in contact soon to provide you with more support. If possible, limit your visit to the kitchen to minimise contact with your flatmates.
  • What happens if my flatmates are unwell and showing COVID-19 symptoms? 
    Please contact the Safeguarding team as soon as possible, and one of us will be in contact soon to provide you with more support.
  • I have been asked to self-isolate by the University... 
    If you are asked to self-isolate as per the government’s travel requirement, then we expect you to have prepared for the two weeks mandatory self-isolation. This includes letting us know in advance so we can support you during your isolation period.
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BzBarlow part of the Browzer team and loves to bake.
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